Senior AI Engineer (LLMs)

Hi, we’re Nexthink. We’re not just the leader in the digital employee experience category, we invented the category. Our solutions combine real-time analytics, automation and employee feedback across all endpoints to help IT teams delight people at work. Our cloud-native platform pinpoints issues and solutions, automates response, and helps companies continuously improve their employees’ experience, making them more productive, efficient, and happy at work. We have millions of endpoints deployed, we’ve surpassed $100M in ARR, and we’ve recently secured $180M in Series D financing for a company valuation of $1.1B, but we’re just getting started.

#LI-Hybrid

Nexthink is at the forefront of the Generative AI revolution, leading a companywide initiative around conversational AI. We are seeking an experienced AI Engineer to join our AI applied research team and shape our next phase of innovation and growth. Our focus is on creating innovative AI features that solve real-world problems for our customers. 

As part of the AI team at Nexthink, you will  

• Prototype and develop advanced AI features using Large Language models (LLMs) and agents.
• Foster innovation by staying updated with the latest advancements in AI and integrating them into the product.
• Provide expert guidance on best practices for AI development and deployment. 
• Automate the process of AI model benchmarking and deployment.  

• BSc or MSc in Computer Science, or related technical field  
• Experience prototyping and building with LLMs and NLP tools 
• Strong software engineering experience in Python
• Good understanding of microservice, container & orchestration technologies (Docker, Kubernetes, etc.) 
• Experience building platforms/products on the cloud 

Bonus:

• Experience building, deploying, and maintaining production systems on AWS 
• Expertise in Java 

We are 1000+ employees strong in 21 countries across 8 different time zones speaking 60+ languages. We are positive, we get things done, we keep growing, and we are one team, we are Nexthink. We believe actions are stronger than words when it comes to diversity, inclusion, and equity in the workplace. Nexthinkers are multinational and multilingual, and come from all walks of life. We are committed to hiring a genuinely representative workforce that can create solutions and foster innovation for the modern digital employee experience.